FAQ
We want to prevent any issues that may come up as you browse through our collection. That’s why we’ve provided comprehensive answers to some of our most frequently asked questions, which are listed below.
What are your candles made of?
Our candles are hand-poured using 100% natural soy wax, cruelty-free fragrance oils, and wooden wicks for a safe and eco-conscious burn.
How long do your candles burn?
Our full size candles burn for approximately 40-50 hours. Burn time may vary slightly depending on candle care and room conditions.​
How do I get the best burn from my candle?
Trim the wick 1/4 inch before each use, and allow the wax to melt to the edges on the first burn to prevent tunneling. Never burn for more than 4 hours at a time.
Do you offer different sizes?
Yes! We off mini candles and wax melts -- perfect for trying out new scents or gifting.
Can I reuse the candle jars?
Absolutely! Once your candle is finished, clean out the jar and repurpose it for storage, decor or even a mini plant pot!
Do you ship internationally?
At the moment, we ship within the U.S. only, but we're working on expanding soon. Stay tuned!
What should I do if my candle arrives damaged?
We're so sorry! Please email us at glowzicandles@gmail.com within 3 days of delivery with a photo of the damage, and we'll make it right.
What makes Glowzi different from other brands?
Glowzi candles are more than just scents --- they're rituals rooted in wellness, crafted with intention to support the mental, emotional, and spiritual glow of all women of color. Each fragrance is thoughtfully designed to evoke joy, calm, and cultural connection.